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TERMS AND CONDITIONS

Product

 

  • All fabrics sold on WindyStitchesandStash are first quality.
  • Important: Please examine material carefully for color, quality, and yardage. No claims will be allowed after material has been cut.
  • All prices and costs are displayed in US dollars.
  • On most fabrics, the minimum order is one yard. Excluding Precuts and Bundles.
  • Please be aware that every monitor, displays colors differently.
  • WindyStitchesandStash does not guarantee dye lot.
  • WindyStitchesandStash reserves the right to refuse orders submitted with incomplete information.
  • All pricing on WindyStitchesandStash is valid only on orders placed through the website.

 

Despite our best efforts, we are not responsible for typographical errors. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders, whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

 

CLEARANCE ITEMS

 

  • Clearance items cannot be restocked. Quantities are limited to the inventory listed on a clearance item. Please note this stock may be made up of multiple pieces of fabric and a continuous piece of fabric is not guaranteed. 
  • Despite our best efforts, the inventory may not be 100% accurate by the time the end of the roll is reached, therefore, we cannot guarantee total item availability.
  • All clearance items are not returnable.

 

 

Shipping Rates

 

  • Your shipping rate at checkout is based on the weight and destination of your items. In order to continue offering the lowest possible prices on our products and to maintain the quality of our packaging, we strive to keep our shipping policies as modest as possible.

 

Additional Details

 

  • P.O. Box addresses are not eligible for expedited shipping.
  • We are not responsible for carrier delays due to exceptions as determined by the carrier or due to delays by fault of the carrier. We are unable to offer shipping refunds in these occurrences. This applies to all shipping methods including expedited shipping.
  • Any special services required or requested for delivery are not included in free shipping and will be quoted separately.
  • Any shipment that is undeliverable to the customer is considered a return and will have the returned shipping cost deducted from the refund.
  • Any packages that are refused by the customer will have a charge of $15 per package in addition to return freight.
  • Any shipment that is undeliverable or refused by the customer is considered a return and will have the returned shipping cost deducted from the refund.
  • Orders for items that are backordered or out of stock may take longer to ship depending on availability.

 

 

Return Policy

Your satisfaction is important to us!

Any customer who is dissatisfied with a purchase may return the item(s) and receive a refund. All returned items must be uncut and in original, unaltered condition. Returns must be received within 30 days of original ship date. Any claims regarding an order must be made within 30 days of shipment.

 

To ensure proper credit of your return, please contact us and we will happily assist you. You will be responsible for the return shipping costs. You may send back the item(s) through a carrier of your choice. Refunds are typically issued 5-7 days after the item(s) are received and processed.

 

The following products are ineligible to be returned:

 

  • Aerosols
  • Clearance Items

 

 

Please note:

 

  • Unless we are in error, we do not refund the fee from the selected shipping method included in your order total.
  • Items returned to us in non-salable condition will be returned to sender. The customer will be notified via email and no refund will be given. A non-salable condition includes, but is not limited to, items that have been washed, cut, marked, soiled, or wrinkled, or items that have absorbed a strong odor.
  • It is the customer's responsibility to inspect the item(s) of their order upon receipt to ensure any issues can be resolved within the 30 day window.
  • We are not responsible for any fees on finished products. The item(s) should be inspected prior to fabrication.

 

 

ELECTRONIC COMMUNICATIONS

When you visit our website, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

TAXES

Sales tax will be added based off the order's shipping address.

The following states are exempt due to not requiring sales tax:
Alaska
Delaware
Montana
New Hampshire
Oregon

In addition to the order total, shipping costs will also be included when computing the tax amount for the following states:

• TX

• WA

  

LIMITATION OF LIABILITY AND DISCLAIMER

THE SITE IS PROVIDED ON AN "AS IS" BASIS, AND WINDYSTITCHESANDSTASH.COM MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE OR THE PRODUCTS SOLD ON THE SITE. WINDYSTITCHESANDSTASH HEREBY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SITE AND THE PRODUCTS OFFERED FOR SALE ON THE SITE. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) THAT RESULT FROM (1) THE USE OF OR INABILITY TO USE THE SITE; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM YOUR USE OF THE SITE;(3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) ANY OTHER MATTER RELATING TO THE SITE. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT AND MERCHANDISE AVAILABLE THROUGH THE SITE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to indemnify and hold us, and our subsidiaries, affiliates, officers, directors, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, your connection to the Site, your violation of the Terms of Use, or your violation of any rights of another.

 

OUR RIGHTS

 

  • We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or us.
  • Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer, cancel any order or part of an order, or refuse service to anyone for any reason. We also reserve the right to change the terms of any offer or promotion at any time without notice.

 

 

MISCELLANEOUS

These Terms of Use constitute the entire agreement between us (you and us) and govern the use of the Site. Our failure to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. The section titles in the Terms of Use are for convenience only and have no legally binding effect.

 

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